Introduction:

This document elucidates the principal commercial terms proffered by Airport Taxi London. We have crafted these terms with transparency in mind, intending to clarify the roles, responsibilities, rights, and duties associated with the quality services we provide.

1. Company and Service Profile:

• Website: https://airport-taxi-london.co.uk/
• Official Company Name: QMH TECHNOLOGIES LIMITED
• Trade Name: Airport Taxi London
• Service Specialisation: Airport Taxi London is renowned for its Minicab/Private Hire Services, offering dependable transfers to and from London's significant airports: Heathrow , Gatwick , Luton , Stansted , London City Airport , and London Southend Airport .
• Registered Address: 10-16 Tiller Road, London, E14 8PX, United Kingdom
• Note: Airport Taxi London operates as a proud subsidiary of QMH Technologies Ltd, which holds official registration in England & Wales.

2. Contractual Terms:

• Making a reservation with Airport Taxi London signifies a commitment to engage in our services based on the stipulated terms. The mutual contract becomes binding when a confirmation email is shared by Airport Taxi London with the client.

3. CANCELLATIONS/REFUND:

• Before 12 hours from the scheduled pickup time: Clients are entitled to a full refund.
• Within 12 hours of the pickup time: Refunds are typically withheld. Exceptions include verified flight cancellations, in which case a full refund will be processed.

4. Pricing Mechanism:

• Prices at Airport Taxi London are steadfast. Once a booking is cemented, the client is assured that the fare remains consistent, underpinning our commitment to transparent dealings.

5. Child Safety Provisions:

• In alignment with the UK Government Guidelines , Airport Taxi London ensures that children and infants can travel without the mandatory use of child or infant car seats. For specific car seat requests, an additional charge of £15 per infant/child will apply.

6. Vehicle Selection:

• It's incumbent upon the clients to pick a suitable vehicle, ensuring it can accommodate both passengers and luggage. The fleet options are comprehensively listed on reservation screen. Should a client receive a vehicle different from what was booked, necessary adjustments will be made.

7. Lost Items Procedure:

Should personal belongings be left in our vehicles, Airport Taxi London will make immediate attempts to contact the rightful owner. If our efforts do not yield success, the items will be securely stored until further arrangements can be made.

Airport Taxi London fervently encourages all clients to familiarise themselves with these terms, ensuring a seamless and trustworthy service experience.